Privacy Policy

Last updated: February 13, 2026

1. Introduction

Nav.ai («we», «us») respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our visa assistance platform.

2. Information We Collect

To provide our visa assistance service, we may collect:

Google Profile data: When you sign in with Google, we receive your name, email address, and profile picture (avatar). This data is used for authentication and account management.
Visa-related documents: Passport copies, bank statements, and other documents required for your visa application. Documents are stored securely via Supabase infrastructure for the purpose of visa application assistance.
Application data: Destination country, visa type, intended travel date, and other details you provide in your application.

3. How We Use Your Information

Collected information is used only for:

Preparing and managing your visa application
Reviewing your documents and providing guidance
Securing your account and our services
Complying with legal obligations

4. No Sale to Third Parties

We do not sell your personal information to third parties. Your data is used solely to deliver our service and as required by law.

5. Data Storage and Security

Data is hosted via Supabase and protected in line with industry standards. Documents and personal information are processed only in the context of our visa assistance service.

6. Contact

For privacy concerns, contact us at privacy@trynav.ai. You can also reach us via Telegram or through trynav.ai.